Privacy Policy

quelmirora ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at quelmirora.com or use our financial services.

We understand that trust is fundamental to our relationship with you. That's why we've designed this policy to be transparent about our data practices and your rights. By using our services, you agree to the collection and use of information in accordance with this policy.

This policy applies to all users of our website and services, regardless of how you access or use them. We may update this policy periodically, and we'll notify you of any significant changes through our website or email communications.

We collect several types of information to provide and improve our services. Understanding what we collect helps you make informed decisions about sharing your information with us.

We only collect information that's necessary for providing our services or as required by law. You can choose not to provide certain information, though this may limit your ability to use some features of our services.

We use your information to deliver exceptional financial services and maintain the security of your account. Our primary purposes include providing account management, processing transactions, and offering personalized financial guidance.

Your information helps us verify your identity, comply with regulatory requirements, and protect against fraud. We also use it to communicate important updates about your account, new features, and relevant financial products that might interest you.

For service improvement, we analyze usage patterns and feedback to enhance our platform's functionality and user experience. We may use aggregated, anonymized data for research and development purposes to better serve our customers' needs.

Marketing communications are sent only with your consent, and you can opt out at any time. We never sell your personal information to third parties for their marketing purposes.

We share your information only when necessary to provide our services, comply with legal obligations, or protect our legitimate interests. We work with trusted service providers who help us deliver our financial services securely and efficiently.

Third-party service providers may include payment processors, identity verification services, cloud storage providers, and customer support platforms. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal disclosure may occur when required by law, court order, or government regulation. We may also share information to protect our rights, prevent fraud, ensure platform security, or respond to emergency situations.

In the event of a business transaction such as a merger or acquisition, your information may be transferred as part of that transaction. We would notify you beforehand and ensure your privacy rights continue to be protected.

You have significant control over your personal information. We believe in empowering our users with clear rights and simple processes to exercise them.

• Access Rights: Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
• Correction Rights: Update or correct any inaccurate or incomplete personal information in your account at any time.
• Deletion Rights: Request deletion of your personal information, subject to legal and regulatory requirements we must comply with.
• Data Portability: Receive your personal information in a structured format that can be transferred to another service provider.
• Objection Rights: Object to certain types of data processing, including direct marketing communications.
• Restriction Rights: Request that we limit how we use your personal information in specific circumstances.

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Protecting your information is our top priority. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

We regularly review and update our security practices to address emerging threats and maintain compliance with industry standards. Our security team undergoes continuous training to stay current with best practices.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. Some information may be retained longer if required by law or for legitimate business purposes.

Our services may involve transferring your personal information to countries outside Australia. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

We only work with service providers in countries that provide adequate protection for personal information, or we implement additional contractual protections such as standard contractual clauses approved by relevant authorities.

Before any international transfer, we assess the privacy laws and practices of the destination country to ensure your information will remain protected. You can request more information about specific transfers by contacting us.

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

Essential cookies are necessary for basic website functionality and cannot be disabled. These include session cookies that keep you logged in and security cookies that protect against fraud.

Optional cookies include analytics cookies that help us understand how visitors use our website, and marketing cookies that enable us to show relevant advertisements. You can control these cookies through your browser settings or our cookie preference center.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

If we discover that we have collected personal information from a child without proper consent, we will take immediate steps to delete that information from our systems. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

We encourage parents and guardians to monitor their children's internet usage and help enforce this policy by instructing their children never to provide personal information through our website without permission.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email, website notifications, or other appropriate means.

Minor changes may be posted on our website without additional notice. We encourage you to review this policy regularly to stay informed about how we're protecting your information.

The effective date at the top of this policy indicates when the current version was last updated. Your continued use of our services after any changes indicates your acceptance of the updated policy.